Head of Safeguarding and Support

Reports to: Chief Executive
Key internal relationships: NCO Board, Senior Management Team and Administration,
Freelance Support Teams, Music Tutors
Key external relationships: Parents/Carers, LADO, NSPCC
Status: Permanent, 126 days per annum inclusive of 15 days’ paid leave including bank
holidays (pro rata to the entitlement of 36 days for full-time employees). The remaining 111 working days consist of three categories: Normal Working Days (48), Event Days (48) and On-Call Days (15).
Location: NCO’s office is based at Streamline, Paintworks, Bristol.
Normal Working Days can be worked in the NCO office or at home provided there is
occasional office presence. Event Days are location based at weekends and during spring and summer school holidays and require presence at NCO activity across the UK for at least 32 of 48 Event Days each year. On-Call Days may be carried out anywhere as long as contactable.
Salary: c. £50,000 fte for Working, Event Days, and holidays (111 days inclusive of holiday) plus £50 per On Call Day (15 days) then an hourly rate based on salary if you are called and therefore required to work.

Reporting to the Chief Executive, this role leads and champions outstanding safeguarding and support for all children and young people who take part in NCO’s activities every year.

They will ensure that NCO is compliant with all current legislation and guidance in relation to child protection and safeguarding across relevant policy areas and are responsible for the charity’s safeguarding policy and its implementation, including delivering organisation wide training.

They act as the point of contact for parents and carers in advance of activities to support behavioural and/or wellbeing concerns and work with NCO’s staff and freelance teams to ensure that wellbeing and behavioural policies and procedures are working and reviewed regularly.

For more information visit nco.org.uk/wp-content/uploads/2026/10/Job-Recruitment-Pack-Head-of-Safeguarding-and-Support-2026-1.pdf